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Q1.Can I choose the seat?
Q2.Is there any chance to board the bus without a seat when all seats are reserved?
Q3.How much time and cost does it take to go to Nagasaki / Fukuoka?
Q4.What is ¡°TEISUKEN¡±?
Q5.Do I need a ¡°TEISUKEN¡± when I have a boarding ticket issued by travel agency or a Raku bus ticket issued by convenience store?
Q6.Do I need a reservation when I use a SUNQ pass?
Q7.Is there a bathroom on the bus?
Q8.Do you make any stopover on the way?
Q9.What should I do if I leave something on the bus?
Q10.Can I board with my pet?
Q11.Can I send a package by bus?
Q12.Will the fare change if I missed my stop or make a stopover?
 
Can I choose the seat?
 

We¡¯re sorry, but you cannot choose a specific seat.

 
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Is there any chance to board the bus without a seat when all seats are reserved?
 

There are supplementary seats. Please use them.

 
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How much time and cost does it take to go to Nagasaki / Fukuoka?
 

When using non-stop buses, the travel time is about 2 hours and 10 minutes and the one way fare is 2,500 yen. Reasonable coupon tickets (20% discount) offer further savings.

 
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What is ¡°TEISUKEN¡±?
 

It is a free ticket to secure the seat. If you have a boarding ticket without the departure time stated (book of tickets, return tickets, etc) when boarding from Hakata-eki Kotsu Center (bus terminal), Tenjin Bus Center, Fukuoka Airport International Terminal or Nagasaki Station, please get a ¡°TEISUKEN¡± (confirmation slip) at the ticket counter by 10 minutes before departure. 

 
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Do I need a ¡°TEISUKEN¡± when I have a boarding ticket issued by travel agency or a Raku bus ticket issued by convenience store?
 

No, you don¡¯t need a ¡°TEISUKEN¡± in those cases. Please visit here for further information about purchasing tickets from a convenience store. 

 
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Do I need a reservation when I use a SUNQ pass?
 

Yes, you need to make a reservation, and have a ¡°TEISUKEN¡± issued as well. Please visit here for further information about SUNQ pass.

 
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Is there a bathroom on the bus?
 

Yes, on all the buses. 

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Do you make any stopover on the way?
 

Yes, we stop at Takunishi Parking Area for a break of about 5 minutes. (except super non-stop service) 

 
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What should I do if I leave something on the bus?
 

Please make an inquiry with Nagasaki office if you left something on the bus going Nagasaki and Fukuoka office on the bus going Fukuoka.
¡ßFukuoka office (092-411-2241)
4-7-2, Hakata-eki Minami, Hakata-ku, Fukuoka City (10 minutes drive from JR Hakata Station)
¡ßNagasaki office (095-861-7224)
9-1, Hikari-machi, Nagasaki City (5 minutes drive from JR Nagasaki Station)

 
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Can I board with my pet?
 

Pet animals, except for guide dogs, hearing dogs or service dogs, are allowed only in the trunk (effective as of August 10, 2007). We¡¯d appreciate your understanding and cooperation.
<Condition on the allowance of animals>
Pet animals are allowed only when they are carried in a proper cage or carrier and on condition that it is previously taken care of so as not to damage or dirt other passengers¡¯ properties.
<Caution>
* Please be forewarned that the pet owner should be responsible for any damage caused by the pet to the property of other passengers.
* Inside the trunk is not attended and has no air conditioning. Please note that we will not be responsible in case any abnormality occurs on animals.

 
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Can I send a package by bus?
 

Yes, we accept a request for package delivery at Hakata Bus Terminal(3F), Tenjin Bus Center, our Fukuoka office and Nagasaki office. The shipping charge is equivalent to the adult one-way fare. The package must be within 2 meters long and 30 kilograms.

 
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Will the fare change if I missed my stop or make a stopover?
 

<In case you have a one-way ticket>
The balance between the price displayed on the ticket and the actual fare from pick-up to drop-off point will be charged. 
<In case you have a return ticket>
The extra fare outside the valid zone described on the ticket will be charged.
<In case you have a book of tickets>
The extra fare outside the valid zone described on the ticket will be charged.
<Making a stopover>
If you make a stopover, rest of the routes becomes invalid. Refund for the rest of routes will not be made.

 
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